ORDER/SHIPPING/TRACKING INFO

Order Process:

Once you have selected the items that you would like to purchase and you are ready to place your order, we offer a simple four-step ordering process.

Step 1: Shopping Basket

The shopping basket contains all of the items that you added to your cart while shopping. During this step, you can review your items, add items, delete items, and change item quantities.

Step 2: Shipping & Billing

You are asked to provide your billing address and the shipping address for any gift recipients.

Step 3: Review Order

Your order will be sorted by shipping address for your review. You can make changes or confirm by placing your order. Be aware that if you do not provide an e-mail address, you will not receive a copy of the invoice or a tracking number. Your e-mail address will not be traded or sold.

Step 4: Order Confirmation

A final confirmation summary of your order appears along with the contact information for customer service in case you may need assistance.

Shipping:

Most of our products ship out same or next business day. If you are ordering a semi-custom cover product, your order will generally take between 3-4 business days to ship from our headquarters. If your product is on backorder, you will be informed either by telephone or e-mail within 24 hours.

If you are located in the 48 contiguous states, you should expect to receive your order within 1-14 business days. Some months may be very busy and it may take 24-48 hours longer to get your order out to you. Even during the busy months, we guarantee that we will do everything in our power to get your product out as quickly as possible.

Please allow up to one business day for your order paperwork and confirmation to be processed.

Tracking and Billing:

Your credit card will be billed at the time your order enters the processing system in our office or is sent to our factory for shipment. Please allow up to 7-10 business days for tracking status for some items. You will be e-mailed a tracking number when your order has been shipped. Please check your inbox, spam, and junk folders. You may also call or e-mail customer service to check shipping status.

Returns and Exchanges:

Please refer to our Return Policy.

Warranties:

Please refer to our Warranty Page.

REVIEWS

156K+ 98% of customers rate this company 4-or 5 stars

Rhonda H. ★★★★★ Verified Customer

Very quick and easy, great patio cover

Julia K. ★★★★★ Verified Customer

Easy to use web site with the correct information, got the table and chair cover thank you fits great

Karie B. ★★★★★ Verified Customer

Glad you had my size of sectional cover. No other online sites had it!

Dave D. ★★★★★ Verified Customer

second time I first one is holding up great ordered 2 different covers- strong material

Jack B. ★★★★★ Verified Customer

Super smooth, and love the fit for my outdoor dining set

Tina M. ★★★★★ Verified Customer

Help was all good- nice quality product

Danielle C. ★★★★★ Verified Customer

Customer service was helpful with looking up the dimensions need for the exact fit for our grill

Robert F. ★★★★★ Verified Customer

Called to get 10% military discount, guy on phone, thank you! Fabric good

Danica M. ★★★★★ Verified Customer

Love the vibrant color. Makes the patio set pop

Brenda N. ★★★★ Verified Customer

Very smooth procedure . Seems like a great product for the price. Love the Meridian

Jeff G. ★★★★★ Verified Customer

Called customer service for help – and they did

Leon L. ★★★★★ Verified Customer

It does not get easier than this!

Mike J. ★★★★★ Verified Customer

I bought from here before very easy also good product

Dani E. ★★★★★ Verified Customer

Quick and easy

Riley J. ★★★★★ Verified Customer

Description of product is excellent, great experience.

Michael R. ★★★★★ Verified Customer

North American made and a good warranty, that is what we're looking for.

Phyllis L. ★★★★★ Verified Customer

Very easy, glad we went with National

Sunny S. ★★★★★ Verified Customer

Ordering processs was super easy and had my exact boat in the files. Outstanding price as well.

Sheri S. ★★★★★ Verified Customer

this works! Great fit

Lael S. ★★★★★ Verified Customer

Easy selection process, great options- nice materials

Michael L. ★★★★★ Verified Customer

Needed help with my decision, then I called customer service

Bret B. ★★★★★ Verified Customer

The shopping experience was quick and easy. Great rating for the delivery and quality of material and workmanship upon receiving.

Walter P. ★★★★★ Verified Customer

The Sunbrella cover we got fit perfect. very pleased!

Michael B. ★★★★★ Verified Customer

having such a huge variety of sizes was extremely helpful. We got the perfect fit.

Anna B. ★★★★★ Verified Customer

Thank you

Dennis J. ★★★★★ Verified Customer

Easy to manage Website- fast delivery for custom work and color I wanted

Gary C. ★★★★★ Verified Customer

Great Web Site and products – got the word from a friend

JOHN S. ★★★★★ Verified Customer

very easy, I picked the wrong fit and they helped at no charge

Zack T. ★★★★★ Verified Customer

placed my order and got it delivered on time. great fit.

Belinda M. ★★★★★ Verified Customer

I worked via email with them to ensure I was getting the correct size cover for my patio set. They recommended the type and size of cover whih I ordered. It fits like a glove, and looks very professional.

Kari C. ★★★★★ Verified Customer

Very easy ordering

Javier B. ★★★★★ Verified Customer

can I confirm the warranty of the product -good

Roberta H. ★★★★★ Verified Customer

Great service, easy to order! Will use again!

Will M. ★★★★★ Verified Customer

The selection was great and I love the fact that they are made in North America.

Evelyn C. ★★★★★ Verified Customer

Great fit

Paul K. ★★★★★ Verified Customer

Everything to this point has been great. great fit for my adirondack chairs.

George W. ★★★★★ Verified Customer

Painless and a great cover